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VoIP PBX Solutions

Hosted VoIP PBX

Your business requires a high quality, reliable, feature rich phone system (PBX) that simply works. Just as important is for your solution to grow and change as your business does the same. Now add your desire for cost savings and business continuity, and you’ve just answered the question of “Why should I implement a Hosted VoIP PBX” service.

Benefits of Hosted VoIP PBX
  • Help dissolves the cost and complexity of traditional phone closets
  • Easy interface with full PBX capabilities, without maintenance or labor fees
  • Low monthly phone bills (including Hosted PBX and VoIP services)
  • Future-proof your customer phone systems

SIP Trunking

NCI offers our customers SIP Trunking solutions that fit virtually any size business. From small businesses looking for the flexibility and cost savings of VoIP, to mid-sized businesses looking for business continuity, disaster recovery, and unlimited or metered calling plans. SIP is an open-standard which enables our customers to seamlessly connect existing customer premise equipment (CPE) with our carrier class voice network. A SIP Trunk is a virtual phone line that utilizes a Broadband connection for access, and offers substantial savings over traditional telephone lines.

Virtual Auto Attendant and Mobile VoIP

More and more companies have remote offices and mobile workers. Many users have laptops and smart phones, and are constantly mobile. They need to stay in touch with their customers, colleagues, and supply chain vendors. In addition to an IP desk phone, you can implement auto attendant(s) to improve communications, create a better customer experience and streamline call routing. Our solution offers a unified mailbox with find-me features and a system that integrates seamlessly with wireless products and services. All of these features are accessible and controlled through a laptop or smartphone.

Unified Communications

Unified Communications (UC) can be defined as the seamless integration of voice, presence, chat, data, applications and other technologies to improve communications, processes and business productivity. NCI offers several API’s for our hosted solutions. This includes plugins for Microsoft Outlook and a URL agent.